After placing your order, you'll receive an email and/or text message with your order confirmation. To ensure you receive it, please add reicosmetics.com to your trusted domain list to prevent the email from going to your spam folder.

If you're unsure or need assistance, feel free to contact us at info@reicosmetics.com.

If your order has been placed but you haven't received a fulfillment or shipment confirmation yet, please email us at info@reicosmetics.com, and we’ll update the address on your order before it ships. If the shipment is already in transit, you can contact the carrier using the tracking number to request an address change. If neither of these options works, reach out to us at info@reicosmetics.com, and we’ll do our best to assist you in making the change.

Currently, Rei Cosmetics only ships within the United States. We will provide an update when we expand to additional markets.

The delivery time depends on the shipping method selected at checkout. Generally, most orders will arrive within 3-5 business days after being processed.

At Rei Cosmetics, we offer a 30-day return policy. As long as the products remain unopened and unused, you can return them by following the instructions outlined in our Refund Policy.